Westfield Medical Centre - Doctors surgery opening times and what to do when we are closed

Opening Times - Reception

Monday	8:00am - 6:30pm
Tuesday	8:00am - 6:30pm
Wednesday	8:00am - 6:30pm
Thursday	8:00am - 6:30pm
Friday	8:00am - 6:30pm
Weekend	.

Telephone lines open 8am-6pm Mon-Fri

Christmas & New Year opening times

Closing at 6.00 Mon 24^th Dec
Closed	Tues 25^th Dec
Closed	Wed 26^th Dec
Open	Thurs 27^th Dec
Closing at 6.00pm Mon 31th Dec
Closed	Tues 1st Jan
Open	Wed 2^nd Jan

If you need a doctor in an emergency please ring 111.

Please make sure you do not run out of your repeat medication, order well in advance.

Trainning days Please note the practice will be closed at 12 noon on the following dates for protected time for staff learning.

Thursdays - 25th April,!0th May, 21,June, 12thJuly,13thSept, 11th October, 22nd November,24th January 2019, 14th February and 14th March

See Surgery Hours section for Extended Hours

https://www.dropbox.com/sh/xdwgpyxgan01qrq/AACrqkhx08IaxgdoGooxbiRJa?dl=0

Surgery Hours - can vary depending on GP's availability

	Morning	Afternoon
Monday	9-11 or 9.30-11.30am	4:00pm - 6:00pm
Tuesday	9-11 or 9.30-11.30am 10.30-11.30am Baby Clinic	4:00pm - 6:00pm
Wednesday	9-11 or 9.30-11.30am	4:00pm - 6:00pm
Thursday	9-11 or 9.30-11.30am	4:00pm - 6:00pm
Friday	9-11 or 9.30-11.30	4:00pm - 6:00pm

Extended hours—if you are unable to attend during normal clinic times because of work commitments then you can book an appointment in our extended clinics.

Every Tuesday 6.30-7.30pm,

Extended hours appointments are pre booked so please ask at reception. Please note our telephone lines are NOT open during these times.

MORE EVENING AND SATURDAY APPOINTMENTS AVAILABLE NOW!

Evening appointments

There are now extra routine appointments available in the evening, making it easier for you to get an appointment at a time to suit you.

The practice offers:

A virtual clinical pharmacist service.

This is a telephone appointment for patients who: need to speak to a pharmacist regarding a medication issue; but don’t need to come to the surgery. The pharmacists are able to prescribe and organise prescriptions electronically.

A virtual musculoskeletal (MSK) service

This is a telephone appointment for patients who need to speak to an advanced physiotherapist regarding muscle and joint problems. They will issue advice and where appropriate arrange a follow up.

For either of the above please speak to the reception team for further information on how to book one of these appointments.

Saturday morning face to face appointments

There are now Saturday morning routine appointments from 9-12pm available through our extended access service at:

Rutland Lodge Medical Practice, Scott Hall Road, Leeds, LS7 3DR

This increased availability is an extension of the services offered by your practice and is provided by a range of local clinicians including GPs, nurses and health care assistants.

Please note, this is not a walk-in service – you still need to make an appointment via your own GP practice. Extended Access appointments are for routine general practice issues and not for urgent care. If your practice is closed and you are unwell please call NHS 111.

When We Are Closed

NHS 111 is a freephone service that has been introduced to make it easier for people to get the right help, whatever their health needs and whatever the time of day or night. The service is open 24 hours a day, 365 days of the week and is free to use from landlines and mobile phones too. If you need urgent advice but its not an emergency, dial 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

you need medical help fast but it's not a 999 emergency
you think you need to go to A&E or need another NHS urgent care service
you don't know who to call or you don't have a GP to call
you need health information or reassurance about what to do next

If you ring the surgery number 0113 4679744 you will be asked to ring 111. Please do not leave any messages or requests for repeat prescriptions etc as the surgery number is not a answering machine.

The practice will be closed on the following days:

Mon 1st Jan 2018

Friday 30th March 2018

Monday 2nd April 2018

Monday 7th May 2018

Monday 28th May 2018

Monday 27th August 2018

Tuesday 25th December 2019

Wednesday 26th December 2019

Tuesday 1st January 2019

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