If you need to book a routine follow-up appointment with a particular GP you can make an appointment up to two weeks in advance. Please phone after 10.30am to avoid busy times. Many routine appointments are for patients who have a long-term or chronic condition that needs monitoring on a regular basis. It is important to continue your regular check-ups, even if you are feeling well. Routine appointments are available during normal surgery hours with the practice nurse and/or doctor. We hold regular clinics for Diabetes, CHD. Please see the services and clinics’ section for the full list. We will do our best to place you with the doctor of your choice but this is not always possible.
You can also register for Online Services, which will enable you to book routine appts online, order repeat medication and view your records. For more information on how to register please ask at reception.
Please contact the surgery if you are unable to keep your appointment.
Our medical receptionist may well ask you to give an indication of why you need to see the doctor so that you can be booked into the most appropriate appointment.
Patients who request to see a particular doctor need to inform the reception staff at the time of booking.
If you want an on the day appointment please see the Telephone Consultation tab.
The Patients Responsibilities
Patients to attend for their appointments on time and to inform the surgery if they are unable to attend as soon as possible. It is important that you attend well in time for your appointment so that you are seen on time and for the smooth running of the Clinic. If you are late you will not be seen and will have to make another appointment.
One appointment is for one person and one problem only.
DNA - Did not attend - For information - Last month we had 243 patients that did not attend for their apppointment.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next